Terms and Conditions
About Number Seventeen
Our registered address is:
17 The Strand
Our contact details are:
How to purchase using this website
These are the steps you need to take to conclude a contract with us:
Make sure you have read and understand our terms
Browse our information
This website contains information about our goods which you will need to know before you place your order including descriptions of our goods, current prices (including VAT) and delivery costs. The information about the goods on our website constitutes an “invitation to treat” and is not a contractual offer from us which you may accept. This means that we reserve the right to correct any errors in that information without liability to you. It also means that in no circumstances will we be contractually bound to supply you with goods on the basis of any incorrect information, even if that information is repeated in your order.
All online orders will be charged in British Pounds Sterling (£) and include Value Added Tax at the current rate, but exclude postage and packaging. Prices quoted on the website are indicative only and are subject to change.
If we discover an error in the price or description of an item you have ordered (it happens!), we may cancel your order at any time up to the point we send the item(s) to you. We will contact you where we become aware of an error and ask you whether you wish to continue with your order at the correct price or cancel it. If we do cancel your order you will receive a full refund of any charges paid in advance.
You can redeem any Promotion codes by entering it in the supplied field at checkout and then click the ‘apply code’ button. Where you use a valid promotion code, the following additional terms and conditions apply on the discounts:
- Promotion codes will only be available within the conditions stated in the offer.
- Promotion codes are only valid until the date published.
- Promotion codes are not refundable.
- Only one Promotion codes may be used per customer per transaction.
- We reserve the right to end any Promotion codes at any time including prior to the advertised end date without notice.
Receipt Of Order
Number Seventeen must receive payment in full for your order before it can be accepted. Once your payment has been received and stock is checked, Number Seventeen will send you an email receipt confirming your order. Please keep this receipt for your records.
We can only accept orders for items that are in stock. In exceptional circumstances, if we are not able to fulfill an order we have accepted, your payment will be re-funded with the original price and we will notify you by email. In no circumstances will we be liable to you for any additional amounts.
Number Seventeen reserve the right to refuse to supply any person for whatever reason.
You can return any item for an exchange or refund within 14 days of purchase if you are not completely satisfied with it. Returned items must be returned to us unworn and in the original condition you received it from us.
We advise you to send your order back via a recorded post service and get a proof of postage as we cannot be held liable for any goods lost in transit to us. The items are your responsibility until they reach our shop.
Number Seventeen will refund the delivery charge only if the goods are damaged, faulty or incorrect.
Events Beyond Our Control
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems or network access, flood, fire, explosion or accident.
This website, its contents and any contracts arising out of it are governed by English law. By entering into a contract both parties agree to submit to the exclusive jurisdiction of the Courts of England and Wales. If any provision of these terms and conditions shall be unlawful, void or for any reason unenforceable, then that provision shall be deemed severable for these terms and conditions and shall not affect the validity or enforceability of any remaining provisions.
Number Seventeen makes every effort to keep the site up to date but cannot guarantee that this site and its contents are completely free of technical errors. By using this site, you acknowledge that you assume full responsibility for all costs associated with all necessary servicing or repairs of any equipment you use in connection with this site. We are also not liable for any damages associated with use of this site however caused.
Number Seventeen's total liability for any claim arising shall not exceed the price of the goods supplied by Number Seventeen to the customer, together with any postage costs incurred. Number Seventeen shall not be liable for any consequential customer loss whether this arises from a breach of duty in contract or in any other way.
Condition of goods – Number Seventeen make every effort to deliver items in good condition however items offered in our sale section may have previously been on sale through our shop and may have marked or damaged packaging. Please be assured that this is in no way reflective of the condition of the goods inside.